top of page

1. SCOPE OF SERVICES

Effective Date: June 9, 2025
Last Updated: June 22, 2026

​

These Terms of Service (“Terms”) govern your access to and use of the website located at www.voxvera.com (“Site”) and any services, content, courses, workshops, coaching sessions, communications, or materials provided by Vox Vera, LLC (“Vox Vera,” “Company,” “we,” “our,” or “us”). By accessing the Site, clicking "I agree," booking, purchasing, registering for, participating in, or otherwise engaging Vox Vera's Services, you (“you,” “your,” “Client”) agree to be bound by these Terms and our Privacy Policy. For any paid Services, package, workshop, course, or engagement, your agreement may be confirmed through an electronic signature, checkbox, payment, written acceptance, or other affirmative assent mechanism.

Vox Vera® provides non-medical services and training in communication skills, presentation delivery, and professional presence, including but not limited to communication skills coaching, public speaking and presence training, workshops, oral presentation and delivery coaching, keynotes, masterclasses, courtroom presence training, debate coaching, witness-facing communication preparation, project-related communication consulting, and related educational content and materials (“Services”). For legal, regulatory, legislative, or public-sector matters, Vox Vera's Services are limited to communication skills, delivery, presence, and educational training. Vox Vera does not provide legal advice, litigation strategy, jury strategy, case theory, witness testimony content, lobbying strategy, political strategy, ethics advice, or advice intended to influence legislation, regulation, agency action, judicial outcomes, or official decision-making.All Services are for general personal and professional development; they are not medical, therapeutic, or legal advice. No specific outcomes or results are guaranteed. 

​

If you are using the Site or Services on behalf of, or for the benefit of, an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and both you and the organization will be bound by these Terms.

2. PAYMENTS, SCHEDULING, AND CANCELLATIONS

  • Payment: Payment in full is required prior to the start of any scheduled session, workshop, or coaching engagement, unless otherwise agreed in writing.

  • Third-Party Payment Processing: Payments may be processed by third-party payment processors. Vox Vera does not store or have access to your full credit card details. Use of third-party processors is subject to their terms and privacy policies. Vox Vera does not enroll clients in automatic renewals, recurring subscriptions, free-trial-to-paid programs, or continuous paid service plans unless such terms are expressly disclosed and separately agreed to in writing.

  • Cancellations: Private sessions must be canceled or rescheduled with at least 24 hours’ advance written notice. Cancellations within 24 hours or no-shows will be forfeited and are non-refundable. Workshops are non-cancellable and may only be rescheduled at Vox Vera's sole discretion.

  • Refunds: Fees are non-refundable unless otherwise required by law. Additional policies may apply to group programs or workshops and will be provided upon registration.

  • Prepaid Packages and Scheduling Window: Unless otherwise stated in a written agreement, prepaid coaching packages, private-session bundles, or similar service packages are reserved service capacity, not stored monetary value, gift certificates, or open-ended account credits, and are designed to be scheduled and completed within twelve (12) months from the date of purchase. Clients are responsible for scheduling sessions within that delivery window. Vox Vera may make reasonable scheduling availability available during the delivery window, but unused sessions are not refundable except as required by law. If a client does not schedule or respond to scheduling communications for ninety (90) consecutive days, Vox Vera may administratively close the package as inactive. Administrative closure does not forfeit any rights that cannot lawfully be waived, but Vox Vera may require reactivation, updated intake information, new scheduling availability, or revised service terms before providing additional sessions. Vox Vera may extend the delivery window in writing at its discretion, including for illness, emergency, professional conflicts, or other circumstances Vox Vera deems appropriate. These provisions apply only to packages purchased on or after the effective date of these Terms and do not modify the terms of any package purchased before that date.

  • Right to Modify/Discontinue: We reserve the right to modify, suspend, or discontinue the Site or any Services at any time, with or without notice.

3. ASSUMPTION OF RISK AND RESPONSIBILITY

By participating in any Vox Vera Services, you acknowledge and agree:
 

  • Personal Responsibility: You are solely responsible for your own decisions, actions, well-being, and results.

  • Risks: Services may involve physical movement, breathing techniques, vocal exercises, stretching, presence exercises, and emotionally challenging material. You voluntarily assume all risks, including but not limited to physical, emotional, psychological, or social risks.

  • No Medical or Legal Advice: Coaching is not a substitute for mental health counseling, medical treatment, physical therapy, or legal advice. If you are under the care of a health provider, you must inform them of your participation in Vox Vera Services.

  • Independent Advice: You agree to consult your own healthcare provider or licensed professional as needed. Vox Vera disclaims all liability for any consequences arising from your use or misuse of our Services.

​

Vox Vera's Services may involve challenge, experimentation, feedback, practice, repetition, uncertainty, and moments of discomfort. Clients are encouraged to work at an appropriate level of exploration, challenge, and ability, and to communicate relevant access needs, limitations, or concerns in advance. Clients may also choose at any time during a Service to modify, pause, reduce their participation in, or step away from any exercise, without explanation, and are encouraged to do so whenever participation would not serve their well-being. Vox Vera may consider reasonable modifications or alternative methods of participation where feasible and appropriate. Requests should be made sufficiently in advance to allow evaluation and coordination; some modifications may not be feasible on short notice or may require coordination with third-party venues, tools, or facilitators.

​

Reasonable modifications or alternative methods of participation are intended to support meaningful access to the Services. They do not alter the essential nature, standards, confidentiality, professional purpose, or quality of the Services. No coaching, workshop, or communication training process can guarantee perfection, complete comfort, or any specific outcome.

4. RULES OF CONDUCT

You agree not to use the Site or Services:

​

  • For any unlawful, fraudulent, deceptive, harassing, threatening, discriminatory, retaliatory, abusive, exploitative, or otherwise improper purpose, or in violation of any applicable law, regulation, court order, professional rule, school policy, competition rule, employer policy, contractual obligation, or third-party right;

  • To develop, refine, rehearse, or deliver communications intended to defraud, deceive, threaten, harass, unlawfully manipulate, unlawfully discriminate, retaliate, intimidate, obstruct justice, improperly influence testimony, evade legal obligations, impersonate another person, conceal material facts where disclosure is legally required, or otherwise facilitate unlawful, unethical, or prohibited conduct;

  • To harass, threaten, impersonate, or intimidate others;

  • To transmit viruses, malware, or other harmful code;

  • To attempt unauthorized access to any part of the Site, its systems, or other user accounts;

  • To interfere with or disrupt the integrity or performance of the Site or Services.

​

Automated Access and Scraping: You may not use any automated means — including robots, spiders, scrapers, data-mining tools, or similar technologies — to access, extract, copy, archive, or store content from the Site without Vox Vera’s prior written consent. This restriction applies to automated systems used for data aggregation, content replication, model training, or similar purposes. Limited permission is granted to operators of public search engines to index publicly accessible pages solely for the purpose of creating searchable indices. This permission does not authorize reproduction, reuse, or repurposing of Site content beyond standard search results and may be revoked at any time.

5. INTELLECTUAL PROPERTY AND CONFIDENTIALITY

  • Intellectual Property: All content, materials, and intellectual property provided by Vox Vera—whether on the Site, in live sessions, or in written, visual, or recorded form—are the exclusive property of Vox Vera, LLC and are protected by copyright and other applicable laws.

  • Prohibited Uses: You may not copy, record, distribute, teach, assign, or provide Company-controlled materials to any third party without prior written consent.

  • Recording, Transcription, and AI Use: Clients may not record, transcribe, screenshot, reproduce, upload, summarize, train, fine-tune, prompt, or otherwise process Vox Vera sessions, materials, exercises, frameworks, recordings, or methods using artificial intelligence systems, automated tools, or third-party platforms without Vox Vera's prior written consent. Any authorized recording or transcription is for the client's internal personal or organizational use only and may not be copied, distributed, taught, sold, published, or used to develop competing services.

  • User Submissions & Feedback: By submitting content, feedback, testimonials, photos, or suggestions to Vox Vera, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. Feedback is not confidential unless you expressly request it to be in writing.

  • Monitoring & Enforcement: We reserve the right (but have no obligation) to monitor, remove, or alter any content submitted to the Site at our sole discretion.

  • Confidentiality: Vox Vera agrees to keep confidential any personally identifiable information and confidential business information you disclose during coaching sessions, except as required by law or with your written consent. You agree to maintain the confidentiality of proprietary coaching methods, recordings (if authorized by Vox Vera), exercises, or other materials shared with you. For engagements involving highly sensitive matters, we are happy to execute a standard mutual non-disclosure agreement separately. Unless otherwise agreed in writing, Vox Vera does not publicly disclose the identity of its clients. Unless otherwise agreed in writing, Vox Vera does not publicly disclose the identity of its clients or the fact of an engagement. You may provide feedback, comments, or suggestions about the Services. Vox Vera may use non-confidential feedback to improve, develop, and market its Services without compensation or obligation to you, provided that Vox Vera will not publicly identify you, your organization, or any confidential information without prior written consent. Clients may not use Vox Vera's name, trademarks, logos, relationship, materials, or engagement in press releases, marketing materials, fundraising communications, public statements, endorsements, case studies, or promotional materials without Vox Vera's prior written consent. Nothing in these Terms restricts either party from making disclosures required by law, regulation, court order, public-records law, securities law, ethics rule, conflict-check process, insurance requirement, or internal compliance obligation.

6. THIRD-PARTY MATERIALS & LINKS

The Site may contain links to third-party websites or materials. Inclusion of any third-party link does not imply endorsement by Vox Vera of the third party’s content, services, or views. Vox Vera is not responsible for the content, accuracy, or privacy practices of such third parties. Use of third-party sites is at your own risk.

7. PRIVACY

Your use of the Site and Services is also governed by our Privacy Policy, which describes how we collect, use, disclose, retain, and safeguard information, including information collected through scheduling tools, payment processors, analytics tools, communications platforms, forms, and other service providers.

You consent to receive administrative, scheduling, billing, transactional, and service-related communications from Vox Vera by email, phone, text message, videoconference platform, or other contact information you provide. Marketing communications, if any, may be opted out of as required by law.

8. DISCLAIMER OF WARRANTIES

  • No Warranties: THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR, OR THAT THE SERVICES WILL MEET YOUR EXPECTATIONS OR LEAD TO SPECIFIC RESULTS.

  • Content Accuracy: WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, TIMELINESS, OR SUITABILITY OF ANY CONTENT PROVIDED THROUGH THE SITE OR SERVICES.

  • Disclaimer of Legal/Medical/Ethical Advice: NOTHING ON THE SITE OR IN THE SERVICES CONSTITUTES LEGAL, MEDICAL, THERAPEUTIC, OR OTHER PROFESSIONAL ADVICE OR FORMS A PROFESSIONAL-CLIENT RELATIONSHIP. VOX VERA DOES NOT OFFER LEGAL OR ETHICS COMPLIANCE ADVICE. CLIENTS MUST SEEK GUIDANCE FROM APPROPRIATE COUNSEL OR INTERNAL ETHICS OFFICERS REGARDING ANY RESTRICTIONS OR REPORTING OBLIGATIONS. No attorney-client, doctor-patient, therapist-client, fiduciary, lobbying, campaign-consulting, agency, employment, partnership, joint venture, or other regulated professional relationship is created by your use of the Site or Services.

  • Government Ethics and Non-Lobbying Disclaimer: Vox Vera provides communication coaching, public speaking training, and related educational services. We do not provide lobbying services, nor do we engage in efforts to influence legislation, regulations, or government decisions on behalf of clients. Our work is not intended to affect public policy or official agency actions. Clients who serve in government roles (including as officials, employees, or board members) are responsible for ensuring that their engagement with Vox Vera complies with all relevant ethics laws, agency policies, and disclosure requirements, including but not limited to conflict of interest, gift restrictions, and post-employment limitations. We recommend consulting your agency’s ethics officials before beginning services. Vox Vera disclaims liability for any ethics violations or legal consequences resulting from a client’s failure to comply with applicable regulations.

  • Client Representation and Endorsement: Vox Vera provides communication training and related educational services to clients across a wide range of industries, professions, and viewpoints. Engagement with Vox Vera does not constitute endorsement of any client’s positions, policies, advocacy, litigation strategies, or organizational mission.Clients may not represent, imply, or state that Vox Vera endorses their organization, positions, or activities without Vox Vera’s prior written consent. Vox Vera’s name, trademarks, and logos may not be used in press releases, marketing materials, fundraising communications, or public statements without express written authorization.

  • No Results Guarantee: VOX VERA MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING INDIVIDUAL OR ORGANIZATIONAL RESULTS FROM USE OF THE SERVICES, INCLUDING IMPROVEMENTS IN COMMUNICATION, PERFORMANCE, OR BUSINESS OR ELECTION OUTCOMES.

  • Professional Insurance: Vox Vera maintains professional liability insurance coverage for the Services provided. However, such coverage does not constitute a warranty or guarantee of outcomes, and all other disclaimers and limitations of liability set forth herein remain in full effect regardless of such coverage.

Terms of Service

9. LIMITATION OF LIABILITY AND RELEASE

  • Release: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO RELEASE, WAIVE, AND DISCHARGE VOX VERA, LLC AND ITS AGENTS, SUCCESSORS, ASSIGNS, EMPLOYEES, CONTRACTORS, OR REPRESENTATIVES FROM ANY AND ALL CLAIMS OR LIABILITIES, KNOWN OR UNKNOWN, ARISING OUT OF OR RELATED TO YOUR PARTICIPATION IN OUR SERVICES.

  • Limitation of Damages: IN NO EVENT SHALL VOX VERA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, OR EMOTIONAL DISTRESS. ANY CLAIM ARISING FROM THIS AGREEMENT IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT PAID FOR THE APPLICABLE SERVICE. NOTHING IN THESE TERMS LIMITS LIABILITY TO THE EXTENT SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR OTHER LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

  • Indemnity: YOU AGREE TO INDEMNIFY AND HOLD HARMLESS VOX VERA AND ITS REPRESENTATIVES FROM ANY CLAIMS, LOSSES, OR DAMAGES ARISING OUT OF YOUR BREACH OF THESE TERMS OR MISUSE OF THE SERVICES.

  • California Waiver: YOU EXPRESSLY WAIVE THE PROVISIONS OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

10. JURISDICTION, INTERNATIONAL USE, AND DISPUTE RESOLUTION

  • These Terms and any dispute arising out of or relating to these Terms, the Site, or the Services are governed by the laws of the State of California, without regard to conflict-of-law rules. For any dispute not subject to arbitration, including small claims matters, requests for temporary or preliminary injunctive relief, actions to compel arbitration, or actions to confirm, modify, or vacate an arbitration award, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, except where applicable law requires otherwise.

​

  • International Use: The Site is controlled and operated from the United States. We make no representations that the Site or Services are appropriate or available for use in other locations. If you access the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

11. ARBITRATION AGREEMENT

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

​

Except for disputes that qualify for small claims court, requests for temporary or preliminary injunctive relief, actions to enforce intellectual property or confidentiality rights, or disputes for which arbitration has been validly opted out of, any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules.

If a dispute qualifies for small claims court, either party may elect to have the dispute resolved in small claims court instead of arbitration.

​

Nothing in this arbitration agreement requires a California consumer to arbitrate a claim arising in California outside California or under the substantive law of a state other than California.

​

EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER COLLECTIVE PROCEEDING TO THE FULLEST EXTENT PERMITTED BY LAW.

​

You may opt out of this arbitration agreement by sending written notice to info@voxvera.com within thirty (30) days after the date you first agree to these Terms. Your notice must include your name, the email address used to engage Vox Vera, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration will not affect any other provision of these Terms.

​

Notwithstanding this arbitration agreement, Vox Vera may seek temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, trademarks, trade secrets, proprietary methods, recordings, materials, client relationships, reputation, or goodwill.

12. CHANGES TO TERMS

We may update these Terms from time to time. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms. The “Last Updated” date at the top of these Terms reflects the date of the latest changes.

13. TERMINATION

  • By Vox Vera: Vox Vera reserves the right to refuse service or terminate your access to the Site or Services at any time for any reason, including violation of these Terms.

  • By Client: Either party may terminate a coaching relationship at any time for any reason, with no further obligation beyond fees already paid or earned.

14. FORCE MAJEURE

Vox Vera is not responsible for delay or failure to perform caused by events beyond its reasonable control, including illness, emergency, acts of God, natural disasters, labor disruptions, platform outages, internet or communications failures, venue issues, government action, civil unrest, travel disruption, or other circumstances outside Vox Vera's reasonable control. In such cases, Vox Vera may reschedule affected Services or provide a reasonable alternative delivery method.

15. ASSIGNMENT

Vox Vera may assign its rights and obligations under these Terms at any time. You may not assign your rights or obligations without our prior written consent.

16. ENTIRE AGREEMENT AND AMENDMENTS

These Terms, together with our Privacy Policy and any written agreement between you and Vox Vera, constitute the entire agreement between the parties regarding the use of the Site and Services. They supersede all prior verbal or written representations and may only be modified in writing signed by both parties. These Terms are binding upon and inure to the benefit of the parties and their respective heirs, executors, representatives, successors, assigns, and agents.

17. SEVERABILITY AND NO WAIVER

If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect. Any invalid provision will be limited or modified to the minimum extent required to be enforceable. Failure to enforce any provision does not constitute a waiver of future enforcement of that or any other provision.

18. CONTACT

For any questions regarding these Terms, please contact:


Vox Vera, LLC
1901 Avenue of the Stars, 2nd Floor, Los Angeles, CA 90067
Email: info@voxvera.com

BY USING THIS SITE OR ENGAGING COMPANY SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Connect when it matters most.

bottom of page