Terms of Service
1. SCOPE OF SERVICES
Effective Date: June 9, 2025
Last Updated: June 9, 2025
These Terms of Service (“Terms”) govern your access to and use of the website located at www.voxvera.com (“Site”) and any services, content, courses, workshops, coaching sessions, communications, or materials provided by Vox Vera, LLC (“Vox Vera,” “Company,” “we,” “our,” or “us”). By accessing our Site or engaging our Services, you (“you,” “your,” “Client”) agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site or our Services.
Vox Vera provides non-medical services, including but not limited to communication skills coaching, public speaking and presence training, workshops, trial and project consulting, and related educational content and materials (“Services”). All Services are for general personal and professional development; they are not medical, therapeutic, or legal advice. No specific outcomes or results are guaranteed.
If you are using the Site or Services on behalf of, or for the benefit of, an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and both you and the organization will be bound by these Terms.
2. PAYMENTS, SCHEDULING, AND CANCELLATIONS
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Payment: Payment in full is required prior to the start of any scheduled session, workshop, or coaching engagement, unless otherwise agreed in writing.
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Third-Party Payment Processing: Payments may be processed by third-party payment processors. Vox Vera does not store or have access to your full credit card details. Use of third-party processors is subject to their terms and privacy policies.
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Cancellations: Sessions must be canceled or rescheduled with at least 24 hours’ written notice. Cancellations within 24 hours or no-shows will be forfeited and are non-refundable.
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Refunds: Fees are non-refundable unless otherwise required by law. Additional policies may apply to group programs or workshops and will be provided upon registration.
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Right to Modify/Discontinue: We reserve the right to modify, suspend, or discontinue the Site or any Services at any time, with or without notice.
3. ASSUMPTION OF RISK AND RESPONSIBILITY
By participating in any Vox Vera Services, you acknowledge and agree:
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Personal Responsibility: You are solely responsible for your own decisions, actions, well-being, and results.
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Risks: Services may involve physical movement, breathing techniques, vocal exercises, stretching, presence exercises, and emotionally challenging material. You voluntarily assume all risks, including but not limited to physical, emotional, psychological, or social risks.
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No Medical or Legal Advice: Coaching is not a substitute for mental health counseling, medical treatment, physical therapy, or legal advice. If you are under the care of a health provider, you must inform them of your participation in Vox Vera Services.
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Independent Advice: You agree to consult your own healthcare provider or licensed professional as needed. Vox Vera disclaims all liability for any consequences arising from your use or misuse of our Services.
4. RULES OF CONDUCT
You agree not to use the Site or Services:
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For any unlawful purpose or in violation of any applicable laws or regulations;
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To harass, threaten, impersonate, or intimidate others;
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To transmit viruses, malware, or other harmful code;
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To attempt unauthorized access to any part of the Site, its systems, or other user accounts;
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To interfere with or disrupt the integrity or performance of the Site or Services.
5. INTELLECTUAL PROPERTY AND CONFIDENTIALITY
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Intellectual Property: All content, materials, and intellectual property provided by Vox Vera—whether on the Site, in live sessions, or in written, visual, or recorded form—are the exclusive property of Vox Vera, LLC and are protected by copyright and other applicable laws.
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Prohibited Uses: You may not copy, record, distribute, teach, assign, or provide Company-controlled materials to any third party without prior written consent.
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User Submissions & Feedback: By submitting content, feedback, testimonials, photos, or suggestions to Vox Vera, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. Feedback is not confidential unless you expressly request it to be in writing.
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Monitoring & Enforcement: We reserve the right (but have no obligation) to monitor, remove, or alter any content submitted to the Site at our sole discretion.
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Confidentiality: Vox Vera agrees to keep confidential any personally identifiable information you disclose during coaching sessions, except as required by law or with your written consent. You agree to maintain the confidentiality of proprietary coaching methods, recordings, exercises, or other materials shared with you.
6. THIRD-PARTY MATERIALS & LINKS
The Site may contain links to third-party websites or materials. Inclusion of any third-party link does not imply endorsement by Vox Vera of the third party’s content, services, or views. Vox Vera is not responsible for the content, accuracy, or privacy practices of such third parties. Use of third-party sites is at your own risk.
7. PRIVACY
Your use of the Site and Services is also governed by our Privacy Policy, which describes how we collect, use, and safeguard your information. By agreeing to these Terms, you also acknowledge and accept our Privacy Policy.
8. DISCLAIMER OF WARRANTIES
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No Warranties: THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR, OR THAT THE SERVICES WILL MEET YOUR EXPECTATIONS OR LEAD TO SPECIFIC RESULTS.
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Content Accuracy: WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, TIMELINESS, OR SUITABILITY OF ANY CONTENT PROVIDED THROUGH THE SITE OR SERVICES.
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Disclaimer of Legal/Medical Advice: NOTHING ON THE SITE OR IN THE SERVICES CONSTITUTES LEGAL, MEDICAL, THERAPEUTIC, OR OTHER PROFESSIONAL ADVICE OR FORMS A PROFESSIONAL-CLIENT RELATIONSHIP.
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No Results Guarantee: VOX VERA MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING INDIVIDUAL OR ORGANIZATIONAL RESULTS FROM USE OF THE SERVICES, INCLUDING IMPROVEMENTS IN COMMUNICATION, PERFORMANCE, OR BUSINESS OUTCOMES.
9. LIMITATION OF LIABILITY AND RELEASE
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Release: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO RELEASE, WAIVE, AND DISCHARGE VOX VERA, LLC AND ITS AGENTS, SUCCESSORS, ASSIGNS, EMPLOYEES, CONTRACTORS, OR REPRESENTATIVES FROM ANY AND ALL CLAIMS OR LIABILITIES, KNOWN OR UNKNOWN, ARISING OUT OF OR RELATED TO YOUR PARTICIPATION IN OUR SERVICES.
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Limitation of Damages: IN NO EVENT SHALL VOX VERA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, OR EMOTIONAL DISTRESS. ANY CLAIM ARISING FROM THIS AGREEMENT IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT PAID FOR THE APPLICABLE SERVICE.
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Indemnity: YOU AGREE TO INDEMNIFY AND HOLD HARMLESS VOX VERA AND ITS REPRESENTATIVES FROM ANY CLAIMS, LOSSES, OR DAMAGES ARISING OUT OF YOUR BREACH OF THESE TERMS OR MISUSE OF THE SERVICES.
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California Waiver: YOU EXPRESSLY WAIVE THE PROVISIONS OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
10. JURISDICTION, INTERNATIONAL USE, AND DISPUTE RESOLUTION
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Governing Law: These Terms and any disputes arising from them shall be governed by the laws of the State of California, without regard to its conflict of law provisions.
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Venue: Any legal action or proceeding between the parties shall be resolved in the state or federal courts located in Los Angeles County, California, and the parties consent to the exclusive jurisdiction and venue of such courts.
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International Use: The Site is controlled and operated from the United States. We make no representations that the Site or Services are appropriate or available for use in other locations. If you access the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
11. ARBITRATION AGREEMENT
ARBITRATION OF DISPUTES: ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION IN LOS ANGELES, CALIFORNIA, IN ACCORDANCE WITH THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION. EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
THIS ARBITRATION AGREEMENT IS INTENDED TO BE INTERPRETED BROADLY AND GOVERNED BY THE FEDERAL ARBITRATION ACT AND APPLICABLE CALIFORNIA LAW. NOTICE: BY AGREEING TO THIS ARBITRATION PROVISION, YOU ARE AGREEING TO HAVE ANY DISPUTE ARISING OUT OF THE MATTERS INCLUDED IN THE 'ARBITRATION OF DISPUTES' PROVISION DECIDED BY NEUTRAL ARBITRATION AS PROVIDED BY CALIFORNIA LAW AND YOU ARE GIVING UP ANY RIGHTS YOU MIGHT POSSESS TO HAVE THE DISPUTE LITIGATED IN A COURT OR JURY TRIAL. BY AGREEING TO THIS ARBITRATION PROVISION YOU ARE GIVING UP YOUR JUDICIAL RIGHTS TO DISCOVERY AND APPEAL, UNLESS THOSE RIGHTS ARE SPECIFICALLY INCLUDED IN THE 'ARBITRATION OF DISPUTES' PROVISION. IF YOU REFUSE TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION, YOU MAY BE COMPELLED TO ARBITRATE UNDER THE AUTHORITY OF THE CALIFORNIA CODE OF CIVIL PROCEDURE. YOUR AGREEMENT TO THIS ARBITRATION PROVISION IS VOLUNTARY.
IF YOU DO NOT AGREE TO THIS ARBITRATION PROVISION, PLEASE INDICATE YOUR REFUSAL IN ADVANCE OF USING OUR SERVICES OR WEBSITE FURTHER BY EMAILING US A SHORT WRITTEN STATEMENT OF REFUSAL AT INFO@VOXVERA.COM IN ADVANCE OF SUCH USE. IF NO SUCH EMAIL IS RECEIVED, YOUR CONSENT WILL BE DEEMED TO BE GIVEN. FOR AVOIDANCE OF DOUBT, NO OTHER TERMS MAY BE REFUSED OTHER THAN THIS ARBITRATION PROVISION. IF YOU OPT OUT OF ARBITRATION, ANY DISPUTE WILL BE RESOLVED IN THE COURTS OF CALIFORNIA AS PROVIDED ELSEWHERE IN THESE TERMS.
12. CHANGES TO TERMS
We may update these Terms from time to time. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms. The “Last Updated” date at the top of these Terms reflects the date of the latest changes.
13. TERMINATION
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By Vox Vera: Vox Vera reserves the right to refuse service or terminate your access to the Site or Services at any time for any reason, including violation of these Terms.
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By Client: Either party may terminate a coaching relationship at any time for any reason, with no further obligation beyond fees already paid or earned.
14. ASSIGNMENT
Vox Vera may assign its rights and obligations under these Terms at any time. You may not assign your rights or obligations without our prior written consent.
15. ENTIRE AGREEMENT AND AMENDMENTS
These Terms, together with our Privacy Policy and any written agreement between you and Vox Vera, constitute the entire agreement between the parties regarding the use of the Site and Services. They supersede all prior verbal or written representations and may only be modified in writing signed by both parties. These Terms are binding upon and inure to the benefit of the parties and their respective heirs, executors, representatives, successors, assigns, and agents.
16. SEVERABILITY AND NO WAIVER
If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect. Any invalid provision will be limited or modified to the minimum extent required to be enforceable. Failure to enforce any provision does not constitute a waiver of future enforcement of that or any other provision.
17. CONTACT
For any questions regarding these Terms, please contact:
Vox Vera, LLC
6121 Sunset Blvd., Los Angeles, CA 90028
Email: info@voxvera.com
BY USING THIS SITE OR ENGAGING COMPANY SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.